Contact Us
Last updated: 22 September 2026
We're happy to help with questions about your account, payments, refunds or the app.
| Business name | [Legal business name as registered with Cashfree] |
|---|---|
| [support@yourdomain.com] | |
| Phone | [+91 XXXXX XXXXX] (Monday to Saturday, 10:00–18:00 IST) |
| Registered address | [Full address, City, State, PIN code, India] |
Response times
We reply to emails within 2 business days. For payment or refund issues, include the email you sign in with and the payment reference from your receipt.
Grievance officer
Under the Consumer Protection (E-Commerce) Rules, 2020 and the Information Technology Act, 2000, you can raise complaints with our grievance officer:
[Name], [grievance@yourdomain.com]. We acknowledge complaints within 48 hours and aim to resolve them within 30 days.